At Quail Direct our desire is to be as helpful as we possibly can. We aim to support our customers in the hope they will live happier and healthier lives. Every item we feature has been carefully selected and the one thing you should always find in a Quail Direct catalogue is a great deal. So, if you’re shopping with us from the catalogue, the website or your smartphone, or if you place an order over the phone, our team at Quail Direct always aims to deliver outstanding quality service.  

THE QUAIL GUARANTEE. 100% Guarantee. At Quail Direct we are very proud of the items we sell and believe in them. Consequently, we are happy to offer a 45-day guarantee on every product sold.  If for any reason you are not 100% satisfied during the time of the guarantee we will replace the item in question or refund you the purchase price in full (excluding the postage cost). If the colour or sizing is incorrect or you just expected something different, we are happy to replace or refund the item. Quail Direct puts your total satisfaction as a valued customer first. If our service has not met your expectations – Please call our dedicated Customer Service department – 1300 00 18 19.

Quail Direct – Company details:

Business Name: Quail Direct

ABN: 17 627 371 162

TEL: 1300 00 18 19 8:30am to 5:00pm, Monday to Friday, Sydney time.

Address: Quail Direct Pty Ltd, Unit 17 / 2 Daydream Street, Warriewood 2102.

Email: customer.service@quaildirect.com.au.